STOP THE BACK & FORTH WITH CLIENTS ABOUT PRICE!!

Here's The Fastest Way

To learn how to do a perfect consultation & say goodbye to 90% of

client issues!!

Feel confident, clear, and in control with every client conversation

Hi! It's Missy here:)

After 33 years in the industry

as a Blonde Specialist & owning

8 successful salons,

I have found that learning how to do a great consultation is

key in having a successful, non-stressful & fun hair career!

No more charge backs & No more clients upset about the price!


Inside this starter kit, I’ll show you exactly how I do consultations — the same way I teach all my hairdressers. You’ll learn how to ditch

those awkward “umm…” moments,

shut down unrealistic expectations (nicely!), and walk into every appointment feeling confident

and in control.
(It’s way easier than you think — promise!)

Protect Your Peace!

(and your reputation)

WHAT YOU GET:

5 videos &

3 Worksheets

Learn the reason behind doing good consultations and how it can vastly improve your bottom line!

Setting yourself up for your entire relationship with your client for life!

Step by Step of how to go thru the consultation. This is where you will learn your own language you will use your whole career!

Questions that are necessary to ask during your consultations. (These can be in your own voice & tone)

Words, Phrases, Tips and Scripts to use on all your clients during your whole career!

Print out to follow along

Print out to follow along

Print out to follow along

LEARN THE TOP 5 ELEMENTS TO A CONSULTATION AS A HAIRDRESSER

  • Active Listening and Effective Communication: This is the cornerstone of any good consultation. It's essential to actively listen to the client's needs, desires, and concerns. This means not only hearing but understanding and processing what the client is saying. It's also important to communicate clearly, using layman's terms to explain technical aspects and ensure the client feels heard and understood.
    It's like being a hair whisperer, understanding what they want even when they can't put it perfectly into words.

  • Analyzing Hair Health:

    Playing Hair Detective
    This is your chance to figure out what their hair's saying and what it really needs.

    A skilled hairdresser should be able to assess the health of the client's hair. This involves looking at hair texture, density, elasticity, porosity, and the condition of the scalp. This analysis helps in recommending the right treatments, products, and styles that are suitable for their hair type and condition.

  • Understanding and Managing Expectations: Managing client expectations is key. This involves being honest about what can realistically be achieved, considering the client's hair type and condition. It's crucial to discuss the process, time, and cost involved to achieve the desired result. This clarity helps prevent misunderstandings and sets a clear path for the appointment.
    Here’s where you gotta balance dreams with reality. Sometimes what clients want might not be a one-appointment wonder. It’s all about keeping it real, so they know exactly what to expect.

  • Personalization and Creativity: Every client is unique, and their consultation should reflect that. Personalizing recommendations based on the individual's lifestyle, maintenance commitment, and personal style is essential. Also, being creative with suggestions, while keeping them realistic and suitable for the client, shows your expertise and commitment to their satisfaction.

  • Educating the Client: A good consultation is also an educational experience for the client. This includes advising them on how to maintain their hair post-appointment, recommending products, and teaching them styling tips. This not only helps the client take better care of their hair but also builds trust and loyalty. Last but not least, share some of your magic. It’s like passing on secret recipes; they’ll love you for it!

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